Shipping & Returns
Shipping Options & Delivery Times
We offer several shipping options within the U.S. and Puerto Rico. Shipping timelines are approximate and do not include weekends, federal holidays, or unforeseen delays (weather, high volume, traffic, etc.). Orders may be split if items are ready to ship on different dates.
Standard Shipping
1–7 business days
Free on orders of $95+
$8 on orders under $95
Expedited Shipping
2 business days
$5 on orders of $95+
$14 on orders under $95
Note: Orders placed after 12 PM PST will ship the next business day.
Overnight Shipping
1 business day
$30 flat rate for all orders
Note: Orders placed after 12 PM PST will ship the next business day.
Buy Online, Pick Up In Store (BOPIS)
Free for all orders
Orders are typically ready within 4 hours
Shipsi (Same-Day Delivery)
Price varies based on location
Delivered same day where available
Additional Shipping Details
- Processing Times: Standard orders are typically processed within 1–2 business days. Personalized or engraved items may take 2–3 business days to process.
- PO Boxes & APO/FPO Addresses: Standard and expedited shipping cannot be delivered to PO Boxes. APO/FPO deliveries may take up to 21 business days depending on location.
- Non-Refundable Shipping Charges: All shipping fees are non-refundable.
- Tracking: Once your order ships, you will receive a confirmation email with tracking details.
- International Orders: Orders outside the U.S. may incur additional duties, taxes, or tariffs. Customers are responsible for any additional charges.
Returns
Returns are accepted on all unworn items within 30 days of purchase. To process your return, please visit our online return portal.
Having trouble? Contact our customer care team:
Monday – Friday: 6am – 5pm PST
866.829.0030
customercare@gorjana.com
For Instagram orders, initiate returns via the Instagram app.